Max H. Cropper, CEO of Five Star Performance Solutions, is an award-winning instructional design consultant. He has studied, researched, implemented, and taught M. David Merrill’s and other best-practice instructional design, evaluation, and performance improvement strategies for more than 40 years. He facilitates presentations and workshops on 5-Star Instruction and Lean Performance Improvement. He has Master’s and Doctorate degrees in Instructional Technology.
He has worked with organizations including: Information Integration/Morgan Stanley, Abreon/USAA, EnDyna, the Office of the Secretary of Defense, the Veterans Health Administration, the National Institute of Health, the USDOT Federal Motor Carrier Safety Administration, Western Governors University, Utah State University, Parker Hannifin Aerospace Groupe, and the US Air Force with contractors SHIM/Arrowpoint, NexOne/Southwest Research Institute, and Karta Technologies. He has also worked for Galton Technologies and Prometric, the University of Phoenix, National Education Training Group, Darryl Sink/Hewlett Packard, Novell, Nu Skin International, and the Church of Jesus Christ of Latter-Day Saints Family History Department and Church Education System.